Yearly Archives: <span>2021</span>

How Your Diversity & Inclusion Plan Can Positively Impact Recruiting

Here are the top two statements insurance agencies said to me in 2020: “We need to find top talent.” “I want to talk with you about Diversity & Inclusion in our hiring process.” The events of last year spurred many …

5 Questions to Ask Customers Considering a Family Farm Business

According to a March 2020 article by the Agricultural Marketing Resource Center, agritourism operations in the U.S. generated more than $700 million in sales in 2012. People are taking their family farms and (alongside farming) making them destinations for people …

Evolving Compensation Practices to Meet Changing Employee Needs

Hiring managers have had to transform many of their standard activities and procedures to accommodate today’s primarily virtual environment. From adapting interview processes to be effective and efficient over Zoom calls to confidently making a final offer to someone they’ve …

E&O Risks to Agents Extend to Cyber

Agents are bracing for errors and omissions (E&O) claims stemming from the pandemic when insureds discover they carry inadequate coverage or none at all. Regrettably, agents likely face a similar scenario in cyber coverage unless they take steps to prevent …

Diversity, Resilience, Innovation Among Altmaier’s Priorities as NAIC President

Florida’s top insurance regulator has a busy year ahead, and it won’t just include overseeing his own state’s insurance market, one of the most dynamic and complicated insurance markets in the world. Rather, for the next year, Insurance Commissioner David …

Declarations

Voters’ Will “We’re hopeful this will send a strong signal to special interests to stop trying to undermine the will of voters.” — Jim Pyatt, a Modesto retiree who drives for Uber, hailed a California Supreme Court ruling rejecting a …

10 Things Agencies Should Expect from Carriers

Working for an independent insurance agency can be challenging, and the job is even tougher if an insurer does not share your commitment to customer satisfaction. In my position as a territory manager for an insurer, I partner with independent …

Business Moves

National Applied Underwriters, Centauri Insurance Applied Underwriters has completed its acquisition of Centauri Specialty Insurance Co. and Centauri National Insurance Co., based in Sarasota, Florida. Florida, Louisiana and Texas regulators have approved the transaction. The Centauri companies sell home and …

Agency Salary Survey: Satisfaction Rises, Compensation Falls, Agencies Kept Employees Happy Through Disruption

Independent insurance agencies not only managed to survive through the 2020 economic downturn and pandemic, but also managed to keep their employees happy through all of the year’s disruption. In Insurance Journal’s annual Agency Salary Survey, employees reported the highest …

Agency Employee Satisfaction Rises Despite Pay Decreases

Insurance agency personnel on average made a little less money in 2020 but they were more satisfied with their compensation in what was a stressful year. Satisfaction with compensation rose across the board, according to the 2021 Agency Salary Survey, …