Yearly Archives: <span>2023</span>

Auto Claimants More Satisfied Even Though Repairs Taking Longer: J.D. Power

Auto repairs are taking more than twice as long as they did in 2021, but policyholders who filed claims appear to be taking that in stride. J.D. Power reported that the industry average claims satisfaction rating increased five points to …

Ransomware Attacks Rise Again

Ransomware attacks are up 95.41% globally in 2023 year over year, a trend showing no signs of slowing. The number of ransomware victims to date in 2023 (3,311) has already surpassed totals for the entirety of 2021 (3,048) or 2022 …

Largest Decline Ever in Agency M&A Through First Three Quarters: OPTIS

Investment banking and financial firm OPTIS Partners said the count of agency mergers and acquisitions through the first three quarters of 2023 saw the largest declined ever recorded. There were 534 announced M&A deals of U.S. and Canada property/casualty insurance …

Ending Polarization and Building Future Leaders: Travelers CEO

Challenges facing today’s business leaders include keeping pace with rapid change, the leader of Travelers said in late October while also going out of his way to cast light on a serious obstacle to forward progress: polarization. “I think it’s …

The 4 Key Factors Contributing to Rising Insurance Rates

It’s no secret to buyers of almost any type of property/casualty insurance policy — home, auto, business — that rates are rising, regardless of whether claims have been submitted. People may also have heard about major insurers who are pulling …

SEC Sues SolarWinds for Concealing Risks Before Massive Hack

The U.S. Securities and Exchange Commission on October 30 sued software company SolarWinds Corp. and its top information security executive, saying they defrauded investors by hiding cybersecurity weaknesses during a massive hack targeting the U.S. government. The SEC lawsuit in …

Global Insurance Prices Continue to Stabilize in Q3 as US Cyber Premiums Drop: Marsh

Global commercial insurance prices increased 3% in the third quarter of 2023, the same as the prior quarter, according to the Global Insurance Market Index released by insurance broker Marsh, a business of Marsh McLennan. The third quarter marks the …

Companies May Be Employers of Contract, Franchise Workers Under US Labor Rule

A U.S. labor board on Oct. 26 issued a final rule making it easier for workers and unions to hold companies liable for labor law violations by their franchisees and contractors, reviving an Obama-era standard heavily criticized by trade groups. …

How a CRM Can Help Your Firm Create Compound Interest

CRM. AMS. Have you heard of these acronyms? They stand for Customer Relationship Management software and Agency Management System, respectively. The lines between CRM and AMS can get a bit blurry, mainly because people tend to use the terms interchangeably. …

Harvard Claims Marsh Is to Blame for Its Loss of $15M in Coverage for Admissions Fight

Having lost two bids to recover $15 million from its insurer to cover costs related to its failed defense of its admissions policy, Harvard University is now looking to hold its insurance broker, Marsh, responsible. Harvard’s excess insurer Zurich American …