Cover Story

Senior Living Market Explodes During Challenging Times

The senior population continues growing at a time when the insurance market for senior living operations is under strain and both trends are expected to continue. The population of Americans over age 80 will double, from 6 million to 12 …

Agency E&O: Risk Rises Along with Rates, Cats and Customer Switching

Agency errors and omissions (E&O) coverage is likely the most important insurance policy an agency purchases. As customer demands rise to an all-time high, having the right E&O coverage and ensuring best practices are followed to prevent E&O claims is …

How Risk Management is Transforming Risk in Commercial Property

Commercial property underwriters are adjusting to a market defined by rising catastrophe losses and dwindling profits. From increasing rates and higher deductibles to fewer classes of business and stricter underwriting, even the best in class properties are feeling the heat. …

101 Sales & Marketing Ideas For Agencies

1. Quality Sales Managers. Invest in a quality sales manager who knows how to motivate and guide members to their goals. 2. Transcribe with AI. Otter.ai is a platform that allows — through the website or mobile app — automated …

Underwriters Get Picky: 5 Trends to Watch in Construction Insurance

Construction insurance specialists say their insurance market is strong with plenty of capacity and underwriters competing for the best accounts. According to specialists interviewed by Insurance Journal for their assessment of the market, the boom in the construction business has …

Connecting the Dots in Agency Technology

To say the agency technology space is robust is an understatement. Right now, the industry is seeing an “onslaught of technology available to enable agents and brokers to better manage, not only their business, but also their customer base,” says …

Telemedicine Takes Workers’ Comp Into the Future

The use of telemedicine may be in its nascent stages within the workers’ compensation system, but the starting line has definitely been crossed with employers and workers’ comp insurers embracing the ability to provide remote medical care to injured employees …

How Wholesale Brokers Are Winning Over the Next Generation

“Cool. Sexy. Rewarding. Fascinating. Flexible. Better than ESPN.” That’s not some googley-eyed entrepreneurial hotshots talking about the latest insurtech. That’s young brokers talking about the wholesale insurance business. While college students rarely start out expecting to enter wholesale, proactive and …

Insurtech Pilots and Pivots: Learning by Doing and Undoing

“If you can’t admit a failure, you’re not an entrepreneur. You are not a good business person. There’s nothing brilliant about what you are doing.” –Mark Cuban Insurtechs are great for the industry because it needs to change to be …

Workers’ Comp : Healthy Underwriting Gain, Premium Growth Blockage

Workers’ compensation insurers are managing their premiums dollars better than they have in years, but those premium dollars are stagnating even as employment and wages are rising. In 2017, for the fourth consecutive year they posted an underwriting gain — …

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