Editor’s Note

Pandemic Changes

The coronavirus experience has changed how most people view life and work. The biggest change is that many insurance industry pros have learned that they can do their job from home, and most, but not all, seem to enjoy that. …

Working From Home During the Pandemic

While millions of people in other industries have been laid off and furloughed since anti-contagion policies and business shutdowns began in March, most property/casualty insurance professionals have been able to keep working – from home. Many insurance pros had the …

Social Networks May Not Help in Disasters

How social networks function in states of emergency could pose more risk than help, according to a new study. Hirokazu Shirado, an assistant professor in Carnegie Mellon University’s Human-Computer Interaction Institute, conducted experiments to show that social networks, such as …

Coronavirus and Auto Insurance Shopping

This year began with auto insurance buyers shopping around more than ever, but by mid-March, shopping began to slow down before returning to normal a few weeks later. According to the data firm LexisNexis, shopping has closely mirrored other pandemic …

Profits to Sink Until 2021 Second Half: Fitch

While insurance rates have risen for nine consecutive quarters due to large catastrophe losses and accelerating claims inflation, Fitch Ratings expects that technical profits won’t be seen until the second half of 2021 as a result of the effects of …

Mature Innovators Are Successful, Too

A new study makes the case that entrepreneurship isn’t just for the young, or for men. From Steve Jobs to Mark Zuckerberg, the stories of prosperous, young innovators drive the American economic narrative. However, the truth is that older business …

Zoom Trouble

Online video conferencing has proven itself a useful technology tool in the midst of a worldwide quarantine thanks to COVID-19 but such rapid expansion in recent weeks is causing one of the largest firms a bit of privacy troubles. Zoom …

A Warning from Tomorrow

While most of the world is focused on preventing the spread of Covid-19, there’s another looming catastrophe almost certain to happen: cyberattacks. A new government report on cybersecurity, “A Warning from Tomorrow,” asserts the nation is seriously underprepared for cyberattacks …

Homeowners’ Satisfaction

U.S. homeowner insurers are doing a better job than ever making their customers happy when responding to claims, according to J.D. Power. Results of the firm’s Property Claims Satisfaction Study show that overall customer satisfaction with the property claims process …

How Costs for Obesity Vary by Industry

Although obese employees incur higher direct and indirect costs, the extent of obesity-related costs tends to be lower in some industrial sectors than others– including healthcare, according to a recent study in the February Journal of Occupational and Environmental Medicine. …

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