Rise in Questionable Claims Led by Hail, Auto Glass

Property/casualty insurance companies are reporting that the number of claims requiring more scrutiny than normal rose again in the first half of this year compared to 2009.

The National Insurance Crime Bureau’s first half 2010 questionable claims (QC) report examines six referral reason categories of claims – property, casualty, commercial, workers’ compensation, vehicle and miscellaneous. Overall there was a 14 percent increase in QCs in four of the six categories in 2010 when compared to the first half of 2009. These are claims that NICB member insurance companies refer to NICB for closer review and investigation based on one or more indicators of possible fraud. A single claim may contain up to seven referral reasons.

Of note were the 107 percent increase in questionable hail damage claims and the 527 percent increase in questionable auto glass claims so far this year, when compared to the first half of 2009.

Topics Trends Auto Claims