- Being in personal lines at the moment, my least favorite part is the large amount of time that is spent talking to customers who have been conditioned to focus solely on price.
- Having to deal with mostly incompetent underwriters.
- The [lack of] access to markets in difficult classes of business.
- The difficulty getting prospects to care about insurance/risk management.
- Losing accounts.
- Until COVID-19, this was one of the last industries to adapt to the modern way of doing business.
- Rejections. You have to have thick skin and learn to get over rejections/losses quickly. If you don’t learn to deal with rejections, then you will be miserable.
- A lot of different carriers means a lot of product knowledge, which makes me feel like I don’t know everything about all of them.
- Stress. This job can be insanely stressful. A lot of it comes from pressure from the sales side and strict deadlines.
- Dealing with claims adjusters.
- The perception that insurance people are like “used car salesman.”
- Having to compete with the “big guys.” They can move faster, offer more technology, and can market so much more.
- The agency owners that we have are resistant to remote work. That is probably my least favorite thing.
- Recruiting and managing people.
- It can feel lonely at times as you are establishing processes and culture; 100% on your own without any validation that what you are doing is the right thing to do until results come in.
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