Idea Exchange

Bonding with California’s Autonomous Vehicle Testing and Deployment Regs

A new legislative framework for autonomous vehicle testing and deployment in California created this year is expected to lead to a strong wave of development of this technology in the state. In February 2018, the Office of Administrative Law passed …

Insider Viewpoint: How Contractors’ Use of Digital Surveillance Enhances Quality While Reducing Defect Litigation

In the quality assurance world, the days of clipboards, pencils and punch lists have gone the way of green eye shades and buggy whips. Today’s quality assurance is based on sophisticated, digitally generated business intelligence with ready application to counter, …

Becoming a Socially Responsible Agency

Social responsibility is becoming increasingly important to all agencies, especially for millennials. Whether the social issue is local, national, or global, the concern for some aspect of society is becoming more and more a part of doing agency business. Many …

How Agency Partnerships Help Agencies at a Crossroad

Even as they look back on several years of steady growth and success, many owners of independent insurance agencies now find themselves at a crossroad where they are pressed to make critical strategic decisions about the future of their firms. …

I Used to Walk to School and Home Uphill Both Ways

An interview was recently published in a major industry publication with a notable ex-CEO of a prominent insurance company. Throughout the article, the ex-CEO bemoaned how power and profit has shifted to brokers from companies. In some ways, the specific …

Don’t Let Time Run Out on Your Employer Clients

“Time is on my side. Yes it is.” — The Rolling Stones Time might be on Mick Jagger’s side. But if your client is an employer with 10 or more employees, then the question as to whether time is on …

Debunking the 3 Cyber Risk Myths for Small and Medium-Sized Businesses

Cyber losses at large companies make the headlines. Hacks at Target, Equifax, JP Morgan Chase, Sony, and Anthem are well-known. While certainly painful experiences for them and their customers, these events are not likely to put these firms out of …

7 Questions to Consider When Selling Flood Insurance

Any agent who has used the National Flood Insurance Program (NFIP) in the past to deliver flood insurance to clients knows all too well that trying to simplify the complexities of flood insurance in the midst of program lapses, regulatory …

Why It’s Important to Find the Agency’s ‘Why’

A new book, “Start with Why” by Simon Sinek covered this topic and gave us inspiration for this article. “When you fill an organization with ‘good fits,’ those who believe what you believe; success just happens,” said Sinek. Sir Ernest …

Insurers Should Take Notice of Ohio Workers’ Comp Subrogation Ruling

The Ohio Supreme Court has held two insurers jointly and severally liable to the Ohio Bureau of Workers’ Compensation (BWC) for past, present and estimated future payments the BWC made under a workers’ compensation claim. In Bur. of Workers’ Comp. …

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