I spent 30 years in Dallas, listening to talk radio – specifically, sports radio. On Monday afternoon, there was a segment by one of the big-time local sport’s radio personalities called “Film Don’t Lie.” This radio host had been around …
Insurtech advances will soon drive down unacceptably high expense ratios in the inland marine sector, making it possible to insure even difficult-to-place, small or one-off inland marine risks at the best possible rates. Carriers and brokers are building internet-based underwriting …
Most agencies are not run as businesses. Most are run as a lifestyle. Lifestyles are personal, so perpetuation is not possible. Only true businesses can achieve internal perpetuation. Size is not a factor either because even quite large companies have …
It’s no secret that having the right technology is critical to being a successful independent agent. But as independent agents embrace technology, they must also be aware of the risks for cyberattacks and know how to protect their business. Taking …
Let’s face it, insurance is a commodity. The insurance consumer will not see any significant value difference between insurance companies and insurance agencies. Products, price and service are roughly the same. Consumers have new options to access insurance through, as …
The insurance industry is undergoing a technological transformation. Insurers are moving data to the cloud, using artificial intelligence and beginning to prepare for a potential blockchain economy. Products and services are requiring increased technology integration to remain relevant. User experience …
How much did your agency grow last year? How about in the past five years? If your answer is anything less than 10%, then this article is for you. In it, I want to share with you three keys to …
The changing legal status of marijuana in the U.S. is prompting insurers to begin offering coverages, despite having extremely limited loss data to inform them. While marijuana remains illegal at the federal level, action is being taken on the state …
Two years ago, I wrote a column on “speed-to-value,” in which the time agents took to respond to and resolve inquiries/requests from policyholders and prospects had become an important factor in customer satisfaction. What a difference two years makes. Today, …
Q: I’m the Talent Acquisition Director for a national brokerage and have been recruiting within insurance for 10 years. I’ve seen all the highs and lows when sourcing experienced talent however 2019 seems to be particularly difficult. My hiring managers …
