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Chubb Limited made three leadership appointments within its global claims organization.

Lisa Wilson has been named head of North America claims, overseeing all aspects of North America commercial and personal lines claims and services. Wilson joined Chubb in 2023, most recently serving as Chubb’s deputy head of North America claims.

Jamie Trish was named global claims operations officer, responsible for the global claims operational infrastructure. Trish joined Chubb in 2024 as claims transformation officer before becoming Chubb’s global transformation officer.

Norm Rafsol was appointed global claims technical director. Rafsol joined Chubb in 2007 as senior vice president, professional liability underwriting. He most recently held the role of head of financial lines, cyber claims and claims segmentation, with oversight of Canada and Bermuda claims. He has also managed casualty claims and Chubb’s regional claims executives.

Michael Crowley joined Marsh as senior enterprise risk advisor for digital infrastructure. In this newly created role, Crowley will help digital infrastructure clients manage risk and build resilience. Crowley joins Marsh from Meta, where he spent 10 years as a risk manager, leading the company’s insurance and risk management programs, including an owner-controlled insurance program for its data centers. He previously served as data center construction sourcing manager at Facebook and Amazon Web Services.

WTW appointed Darrel Beaton director of underwriting within the company’s insurance consulting and technology (ICT) business. Based in Austin, Texas, Beaton joins WTW from Effectus Insurance, where he served as chief underwriting officer. Beaton has over 30 years of experience in commercial underwriting, product development, portfolio management, program design, and underwriting leadership.

Parametrix appointed Tresa Stephens head of U.S. underwriting, leading U.S. underwriting and supporting broader product strategy and development. Stephens has over 15 years of experience, most recently serving as head of cyber, tech and media – North America at Allianz Commercial. She previously held senior roles at Argo Group, Chubb, and Hiscox.

Lockton, headquartered in Kansas City, appointed Vince Gaffigan to lead its U.S. casualty practice. With over 30 years of casualty experience, Gaffigan has held several leadership positions across Lockton’s business.

Based in St. Louis, Missouri, Gaffigan will partner with Jessica Cullen, whose Lockton leadership role is expanding as executive vice president, U.S. casualty – excess and product solutions, to focus on advancing product innovation, analytics, claims advisory, and technical expertise.

Chubb Limited named Sean Ringsted as chief scientist and executive vice president, Chubb Group. In this newly created role, Ringsted will focus on and have responsibility for the company’s artificial intelligence, data, and analytics strategy and initiatives worldwide. Ringsted has over three decades of experience at Chubb and its predecessor, ACE Group. He most recently served as executive vice president, Chubb Group, and chief digital business officer and has led the company’s AI efforts globally.

Technical Risk Underwriters (TRU), the Ryan Specialty Underwriting Managers’ managing general underwriter specializing in complex first-party risks for the construction industry, made two leadership promotions.

Earlier this year, Nick Hays was promoted to president. Hays joined TRU in 2023 and has been instrumental in shaping the company’s risk management platform. Hays is a former Navy SEAL, Fortune 500 solutions architect, and performance coach for NBA and NFL organizations.

Aaron Reissner was promoted to executive vice president. Reissner has been a part of the team since 2012. He has expertise in construction risks.

East

The Virginia Workers’ Compensation Commission named two new deputy commissioners, Adam L. Katz and Jason A. Mullins. Both Katz and Mullins will serve as administrative law judges under the Virginia Workers’ Compensation Act and hold evidentiary hearings.

Since 2010, Deputy Commissioner Katz has served in the Virginia Attorney General’s Office, representing the Commonwealth in workers’ compensation claims before the Virginia Workers’ Compensation Commission and the Court of Appeals of Virginia. He previously represented employers and insurers in workers’ compensation claims before the Georgia State Board of Workers’ Compensation. Katz will be based in the commission’s Richmond headquarters.

Deputy Commissioner Mullins was previously a partner with PennStuart, where he focused on the defense of workers’ compensation claims. Prior to joining PennStuart, he represented both claimants and employers in workers’ compensation matters throughout Virginia. Mullins will serve in the commission’s Harrisonburg office.

OneShield, headquartered in Marlborough, Massachusetts, appointed Terry Brown as chief insurance officer. In this newly created role, Brown will shape the company’s AI-native capabilities and bring them to market. Brown began her career in the independent agency system, then spent 17 years at Cincinnati Equitable Insurance Company, rising to vice president of information systems. She moved to the software side in 2005 and was named president at the core systems vendor in 2016.

Selective Insurance Group Inc., headquartered in Short Hills, New Jersey, appointed Vaibhav (Vaib) Kalia as executive vice president and chief investment officer. Kalia has served as interim chief investment officer since June. Kalia oversees Selective’s investment portfolio and investment-related matters of the organization’s employee benefit plans.

Kalia also chairs the management investment committee, setting and executing the company’s investment strategy. Kalia joined Selective in 2014 and most recently served as senior vice president, senior portfolio manager, and head of fixed income.

Selective Insurance Group Inc. also hired Jacob E. “Jake” Rothfuss as executive vice president and president, standard lines. Rothfuss will lead Selective’s standard commercial lines and standard personal lines businesses. Rothfuss is expected to assume the role no later than April 2027 when his current contractual obligations end. Rothfuss will join Selective from Velocity Risk Underwriters, part of Ryan Specialty Underwriting Managers, where he has served as CEO since 2023. He joined the organization in 2018 as chief operating officer and head of systematized risk and was appointed president in 2020.

ATRI Insurance Services LLC hired Kylor Bellistri as assistant vice president, financial institutions. Based in New York, Bellistri spent nearly 10 years with Chubb, most recently serving as a senior underwriter. His appointment is part of ATRI’s continued investment in expanding management and professional liability capabilities.

Midwest

Ohio Mutual named Brenton Kratzer assistant vice president, internal audit, succeeding Kristy Kinley, who will be retiring in December. Kratzer has over 15 years of internal and external audit experience, including in the property and casualty insurance industry. His background spans financial, regulatory, operational, and technology audits.

Opterrix, a risk intelligence platform serving the property and casualty insurance industry, promoted Rich Krupar to chief commercial officer (CCO). Previously vice president of catastrophe and insurance solutions at Opterrix, Krupar’s expanded role includes leading the company’s commercial strategy, growth, and revenue initiatives.

Karen Spangler joined Alliant Insurance Services as vice president within its employee benefits group. The Chicago, Illinois-based consultant will partner with employers across the Midwest to develop innovative benefits strategies that address evolving healthcare challenges. Spangler has experience advising large, jumbo, and multinational employers across a broad range of industries. Before joining Alliant, Spangler was a principal with Mercer.

Alliant is headquartered in Irvine, California.

West

SAGE Program Underwriters, headquartered in Sparks, Nevada, hired Ken Kaufmann as a senior vice president. He will help SAGE expand its distribution network, identify new program opportunities, and serve as a field underwriter. Kaufmann has more than 10 years of insurance experience with a focus on workers’ compensation in retail and wholesale insurance platforms. He was previously at Paragon Insurance.

California Department of Insurance Commissioner Ricardo Lara made five appointments to two statewide governing boards.

Guinevere Doner and Jonathan Parfrey join the COIN Advisory Board as new members, and Deborah La Franchi has been reappointed to the board. The COIN Advisory Board provides guidance to the Commissioner and the California Organized Investment Network (COIN), which was established in 1996 to guide insurers on making financially sound investments.

Colbie McRae and Vinh Truong have been reappointed to the Curriculum Board, which oversees the development of pre-licensing and continuing education curriculum for agents and brokers, as well as developing standards for providers and instructors who offer courses and training to licensed agents and brokers.

Aspire General Insurance, headquartered in Rancho Cucamonga, California, promoted Isaac Adams from vice president of product to senior vice president of product. Adams previously worked as an agency owner and as an acocunt executive.