Conn. Insurance Department Recovered $2.4 Million since January

July 26, 2011

State Insurance Commissioner Thomas B. Leonardi announced the Connecticut Insurance Department (CID) helped consumers recover nearly $2.4 million in the first six months of 2011, with health insurance claims making up the bulk of the recovered claims.

“Our Consumer Affairs Unit helps thousands of policyholders every year resolve disputes with their carriers, navigate the claims process or just simply get answers to their
insurance-related questions,” Commissioner Leonardi said.

“Consumers expect their carriers to make a good on their promises and the Department is here to step in when those promises are not honored. I urge anyone with questions or complaints about their insurance to contact the Department and let us help you resolve the
issue,” the Commissioner said.

Commissioner Leonardi said examiners in the Consumer Affairs Unit (CAU) fielded 3,578 complaints from January 1-June 30, closing 3,131 of them. In the second quarter of 2011, CAU examiners processed 1,941 complaints and inquiries and have recovered $1.7 million for consumers since April 1.

The majority of the funds recovered stemmed from complaints over health, accident and auto policies. The breakdown of funds recovered in the first six months of 2011 are:

  • Accident, Health – $888,016
  • Auto – $182,190
  • Fire, Allied Lines, CMP – $249,114
  • General Liability – $345,480
  • Homeowners, Farmers – $618,514
  • Life, Annuities – $90,196
  • Miscellaneous – $17,238

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