The Institutes in Pennsylvania Names Director of Member Knowledge for CPCU Society

March 13, 2013

Nichole Ritz joined The Institutes as director of member knowledge for the CPCU Society. She is responsible for developing and implementing an effective strategy that will achieve the CPCU Society’s strategic goal of providing members with relevant knowledge.

Ritz has extensive experience in assessing member needs and providing multiple strategies specific to knowledge management, acquisition, engagement and retention.

She previously worked at the Project Management Institute (PMI), where she developed and supported complex membership initiatives, including broad strategy and business plans for the North America and Asia Pacific regions. She co-led one of PMI’s major initiatives tied to its knowledge strategy, which resulted in increased access to content developed across 43 interest groups — from 43,000 members to 400,000 members. Ritz is a member of the American Society of Association Executives and the Mid-Atlantic Society of Association Executives.

The CPCU Society is a community of credentialed insurance professionals who promote excellence through ethical behavior and continuing education. The Society’s more than 23,000 members hold the Chartered Property Casualty Underwriter designation, which requires passing eight rigorous examinations, meeting industry experience requirements, and agreeing to be bound by a strict code of professional ethics.

The CPCU Society is affiliated with The Institutes in Malvern, Pennsylvania, which delivers proven knowledge solutions for the risk management and property-casualty insurance industry. The CPCU designation is conferred by The Institutes.

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