Travelers Canada Expands Suite of Services Offered to Specialty Insurance Customers

March 6, 2019

Travelers Canada, the Canadian arm of The Travelers Cos. Inc., is offering a new suite of services for specialty insurance customers that come packaged with their insurance policy.

Human resources, legal and emotional support assistance will now be offered, at no extra cost, to help professionals manage day-to-day activities fundamental to their roles at private, public and nonprofit organizations.

The new services from Travelers Canada include:

  • Legal Assistance. In-house attorney support via telephone on issues such as rental agreements, contracts, real estate law and consumer law.
  • Human Resources Assistance. Professional support for human resources issues, including hiring, absences/leaves, safety, discrimination, immigration, labour matters, benefits and temporary employees.
  • Emotional Support Assistance. Professional counselors to provide confidential emotional support for issues related to home, work, trauma, grief and other personal or business hardships.

Travelers Canada specialty insurance customers receive these services through Assistenza, a company that has delivered assistance services for the personal and commercial insurance industry for more than 25 years. Services will be available in English and French, as well as other languages upon request.

“From small nonprofits to larger public corporations, directors and officers can face complex demands and potential liabilities,” said Steve Smith, vice president of Specialty Insurance at Travelers Canada. “These services add value to an already robust specialty insurance product and give our customers the support they need so they can stay focused on meeting their business commitments.”

Source: Travelers Canada

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