Nearly $37 million was saved or recovered for Ohio insurance consumers in 2020, the state insurance department announced.
Ohio Department of Insurance services staff resolved insurance coverage and claim disputes, outlined suitable insurance options, and identified financial assistance programs, according to Director Judith L. French.
The department’s Ohio Senior Health Insurance Information Program saved Ohioans on Medicare $30.4 million while engaging 462,000 people through counseling and events.
The Office of Consumer Affairs, which addresses non-Medicare issues, such as for automobile, homeowners, and health insurance, saved $6.2 million for consumers.
Staff handled 15,393 inquiries and 5,315 complaints.
The department addresses wide-ranging insurance topics, most recently involving COVID-19 and health insurance, mental health insurance and substance use disorder, and weather-related property damage.
Source: Ohio DOI
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