DWL Incorporated, a provider of Unified Business Services software, has released version 2.0 of DWL Insurance for Property & Casualty Agent/Broker Application. The application is the only one of its kind enabling self-service transactions for agents and brokers on an EJB/J2EE-based architecture. The component-based architecture gives carriers greater return on existing technology investments by leveraging all back office and front office systems including home, auto, claims and business administration systems. This reduces producer and customer administrative costs, increases agent/broker preference and simplifies merger and acquisition of new business lines for the carrier.
Version 2.0 of DWL Insurance for P&C Agent/Broker allows agents and brokers to complete self service business transactions including, first notice of loss submission, address changes, policy renewal requests, quoting, and basic account inquiry access through web and wireless across all lines of business in real time.
Version 2.0 integrates with DWL Customer™, the only solution designed specifically as an enterprise customer administration application, through which all customer transactions from both front and back offices systems flow. By leveraging DWL Customer™, DWL Insurance for P&C Agent/Broker can provide unified business services for enterprise customer administration, enabling the management of customer information, the roles and relationships they have with organization, privacy, and interaction history across the enterprise. This allows the organization to more effectively cross sell P&C lines of business into others.
DWL Insurance for P&C Agent/Broker elevates carriers’ business processes from front and back office silos to an enterprise level. DWL adds a Unified Business Services layer that sits over all systems and valuable business functionality, making cross and up sell to existing policy holders more effective.
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