What Insurance Agents Want from Carriers

April 15, 2015

Agents like what they get already but see room for improvement in field operations, agent education and marketing support provided by carriers, according to a 2014 national survey of more than 1,400 agents conducted by Channel Harvest Research. In this interview, Channel Harvest’s Peter van Aartrijk reveals that one thing agents want is “quality field reps” who are knowledgeable and do more than “drive-by appointments.”

Agents would like more flexibility and online options in the training provided by carriers, according to the annual survey sponsored by Insurance Journal.Also social media training is one of the educational tools agents said they are seeking.

Topics Agencies Training Development

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Latest Comments

  • April 23, 2015 at 9:04 pm
    Field Rep says:
    I disagree - I am a field rep for a national company but I don't have underwriting authority. This has not stopped me from having a lot of success over 10 years in my territor... read more
  • April 22, 2015 at 10:32 am
    Tom says:
    There isn't an Insurance Company in existence that would retain a Field Representative who only visited agencies when the agent requested the visit. As a carrier Field Represe... read more
  • April 21, 2015 at 1:46 pm
    FFA says:
    Stop the cost shifting and commis cutting.

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