Texas Insurance Commissioner Kent Sullivan will resign from his post in September and return to the private sector, the Texas Department of Insurance reported.
In his three years at the agency, Sullivan, who took the top leadership job in October 2017, has focused on modernizing the department.
Through this effort agency has reduced its reliance on paper, streamlined rule development, and increased automation, training, and technical support in its call center operations. It made a seamless transition to remote work in response to the COVID-19 pandemic, and it just implemented an artificial intelligence project that holds the promise of transforming state policy reviews.
Sullivan has more than 35 years of legal experience and was a partner in several private law firms before becoming Insurance Commissioner. He previously served as a Texas Court of Appeals justice, a state district court judge, and first assistant attorney general for the Texas Office of the Attorney General.
TDI regulates the second-largest insurance market in the nation and the seventh-largest in the world. The agency’s modernization push has led to faster service in complaint resolution and agent licensing, an increase in online licensing applications, and a major organizational restructuring.
Related:
- Texas Insurance Commissioner: Modernization Efforts Paying Off During Pandemic
- Texas Commissioner Emphasizes Growth, Modernization at Insurance Department
- Automation, Artificial Intelligence Part of Plan for Modernizing Texas Insurance Department
Topics Texas
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