auto insurance shopping News

Auto Insurers Turn to Improving Digital Experience as Competition Intensifies

The battle among auto insurers to win and retain business is as heated as it has ever been. A combination of record-low volumes of new insurance shoppers, consistent price competition among insurers and emerging “insurtech” disruptors on the horizon have …

Loyalty to Insurer Doesn’t Always Pay Off for Drivers

When Jonathan G. Stein became unhappy with his long-time car insurance carrier earlier this year, the 41-year-old lawyer from Elk Grove, California switched to a new company. How was he rewarded for his disloyalty after nine years? With savings of …

Customers Switching Auto Insurers Unhappy with New Prices: J.D. Power

Customers who switch auto insurance carriers due to poor service often end up sorry they did because they end up paying more with their new insurer, according to the latest J.D. Power 2014 U.S. Insurance Shopping Study. While a poor …

What Consumer Credit Data Reveals About Auto Insurance Shoppers

Customers with lower credit-based insurance scores shop most frequently while consumers with the highest insurance scores are less likely than the general population to shop for new auto insurance. Also, according to the Auto Insurance Shopping Index by consumer credit …

Fewer Auto Insurance Buyers Shopping But More Switching Carriers: J.D. Powers

The auto insurance shopping rate has reached the lowest point in the past five years, with only 25 percent of insurance customers indicating they shopped for a new insurer in the past 12 months, down eight percentage points from 2011, …