September 1, 2023
An eye surgeon’s English language mandatory arbitration agreement with a patient is valid and enforceable where the patient claimed if it had been in his first language, Spanish, he would not have signed it. The Massachusetts Supreme Judicial Court has …
July 29, 2022
On-demand delivery drivers for Grubhub are subject to the company’s mandatory arbitration clauses in their contracts, the Massachusetts Supreme Judicial Court has ruled in overturning a lower court that found the drivers were entitled to an exemption under federal law. …
May 24, 2021
A debate over who to blame — or sue — when a self-driven car hits someone is holding up legislation the industry says it needs to advance. “If another driver hits you, it’s clear who the driver is,” Sarah Rooney, …
September 25, 2018
Uber drivers seeking pay and benefits like those employees get were handed a big defeat by the 9th Circuit Court of Appeals on Tuesday. A panel of court justices ruled that drivers must go through arbitration and could not continue …
May 5, 2016
A U.S. consumer watchdog on Thursday proposed new rules to block credit card companies, banks and other companies from forcing customers to waive their rights to join class action lawsuits and only settle disputes through arbitration. The Consumer Financial Protection …
December 15, 2015
The U.S. Supreme Court fairly predictably sides with corporations in their clashes with consumers, but the business-friendly rulings often come in unpredictable packages. Consider the latest high court decision reinforcing the ability of companies to fend off class-action lawsuits and …
March 10, 2015
Financial companies routinely use mandatory arbitration to block class-action lawsuits, making it difficult for consumers to win big payouts in disputes over credit cards and other products, a U.S. regulator found. When credit card issuers have faced suits seeking class- …
April 16, 2013
A top U.S. securities regulator on Tuesday urged the government to consider adopting new rules that would prohibit or restrict brokerages and advisers from forcing customers to sign away their right to sue. “By providing investors with the ability to …
November 11, 2012
The U.S. Supreme Court on Friday agreed to consider whether American Express Co may invoke an arbitration clause to prevent merchant customers from banding together in an antitrust lawsuit against the company. The court accepted the credit card and travel …