The frontline sales manager has the toughest job in all of management. In no other position is accountability measured more...
Operations News
Twenty years ago, it was nearly impossible to find colleges and universities offering degrees in insurance. Now there are many...
Working With Your E&S Wholesaler: Be Nice You’ll Need Them Again! The surplus-lines industry pendulum is now on its backswing...
New Program Teaches a Consultative Approach to Insurance Sales Beginning this week, 15 insurance agents are returning to Normal, Ill.,...
Larger insurance agencies today are more likely than not to employ a director of risk management, a claim specialist and...
An agency cannot grow effectively when its lead executive is surrounded by yes-men. Some people view these junior manager-types as...
Being busy is never a chore for insurance agents and producers. Being productively busy is the challenge. During a consultancy...
“Flexible work hours can be more than an employee perk. They also can be an effective tool to increase productivity,”...
It’s an age-old problem for agency owners: where to find customer service representatives. Ask agency principals to name their biggest...
An agency cannot grow effectively when its lead executive is surrounded by yes-men. Some people view these junior manager-types as...