Dawson Insurance Inc.
Rocky River, Ohio
Owner(s)/principal(s): D. Michael Sherman
2006 personal lines premium: $26.2 million
No. of personal lines insurers: 50
Dawson Insurance Inc., founded in 1931, operates offices in both Ohio and Florida. Its main office in Rocky River serves a primarily middle- to upper class community with a total population of 20,700.
The firm does not provide real-time comparative quotes to personal lines customers, but has grown its personal lines business in the last five years mostly through acquisitions.
Therese K. Johnson, senior vice president, says that the biggest challenge now in the homeowners market continues to be market availability for Florida clients. She also noted the competitiveness of the Ohio market for both auto and home as a challenge. Johnson estimates that about one-eighth of the agency’s personal lines sales account for personal umbrella products.
When asked to name three keys to the agency’s success in personal lines, Johnson said: variety of markets; superior customer service; and networking that results in referrals.
Topics Ohio
Was this article valuable?
Here are more articles you may enjoy.
Florida Commissioner Suspends A-Cap’s Atlantic Coast Life Over Surplus Issues 
Florida AG Sues Roofing Firm After Dozens of Complaints About Unfinished Work 
How Insurers Can Gain the Most Value From Their AI Investments: Accenture 
McKinsey Rebukes Partner Who Questioned Challenges Facing Women CEOs From This Issue
