The Power of Trust and the Value of an E&O Audit March 4, 2019 By Chris Burand I have been completing E&O audits for almost 25 years now. My first experience was one of the oddest because...
Things to Consider When Charging Broker Fees February 18, 2019 By Richard Brown and Jeffrey M. Klein A broker fee is a fee in addition to premium and commission that is charged by retail and wholesale insurance...
Agency Merger & Acquisition Deals Hit All Time High, Again February 18, 2019 By Sarah Lucas The year of 2018 brought an all-time high of merger and acquisition (M&A) activity to the insurance industry. Consolidation of...
From Barely Scraping By to Saving $65,000 a Year February 18, 2019 Growing up in a small town in West Texas, I never thought it would be possible to be a millionaire....
How to Conduct an E&O Self Audit February 18, 2019 By Bill Schoeffler and Catherine Oak Mistakes happen. After all, we are human. That is why insurance agencies have agency errors and omissions (E&O) coverage. Even...
Show Them the Money February 18, 2019 By David Coons To Win the War for Talent In today’s passive, candidate-driven market, employers do not have the upper hand in the...
Agencies Promote Soft Benefits to Gain A Distinct Recruiting Advantage February 4, 2019 By Mary Newgard It’s Part of Who We Are “When I first brought up some of these new ideas you would have thought...
What It Takes to Successfully Resolve Insurance Coverage and Claims Disputes February 4, 2019 By Bill Wilson While Understanding Why Some Claims Are Denied In the first column of this series, I provided an overview of what...
The Claims Talent Evolution February 4, 2019 By Tony Cañas It should not be a surprise that drones fly over disaster areas for property inspection, and some insurers use chatbots...
Q&A February 4, 2019 Q:Our agency is committed to providing a positive employee experience. We are dedicated to staying on top of the latest...