Kimberly Tompkins was named the recipient of the PIA National 2003 Customer Service Representative (CSR) of the Year award during a luncheon recently in Arlington, Va. The inaugural PIA National CSR of the Year Award was sponsored by Zurich North America Small Business.
Tompkins was honored for her professionalism and unique contributions as a customer service representative who works for a PIA member agency. Tompkins works for Housing Insurance Services of Cheshire, Conn.
Tompkins has been a producer, an underwriter and a CSR – in both
commercial and personal lines – during her 15-year career. Tompkins is the president of the Connecticut Young Insurance Professionals. Previously, she was named by PIA of Connecticut as Connecticut Outstanding CSR and Connecticut Young Insurance Professional of the Year.
Zurich North America Small Business, sponsor of the inaugural PIA National Customer Service Representative of the Year Award, is a carrier partner in the PIA Company Council of Executive Officers (PIA-CCEO).
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