The UK’s Arc Legal Assistance announced that it has been appointed by real estate agents Rent4sure to “provide a range of comprehensive Managing Agents and Residential Landlord Legal Expenses and Rent Protection Insurance schemes. The schemes will also see the launch of a unique online claims reporting system.”
Arc Legal said the online claims service is “the first comprehensive online claim system in the Residential Landlord Legal Expenses market.” It has been developed by Rent4sure “to enable Letting Agents to submit claims directly to Arc Legal. The system will streamline the claims process by pre-populating claims forms with relevant data held by Rent4sure, saving Letting Agents time and enabling them to offer a more responsive service to their landlords.”
A Rent4sure spokesperson said: “We know that dealing with a claim is never easy so we wanted to find a way to reduce the time and improve the accuracy when making a claim. Our online claims system makes the process straightforward, transparent and easy to navigate while losing none of the necessary attention to detail regardless of the complexity of the claim.
“As a result, agents feel in control with access to all the relevant information and documents online, which helps them communicate effectively with all parties involved.”
Commenting on the selection of Arc Legal, Rent4sure said: “Arc Legal has a successful track record in this sector with bespoke products and a proven claims service. As a result, they are the right partner to support our ambitious plans to grow in this market.”
Richard Finan, Director of Arc Legal, said: “This sector continues to be an important part of our business. Our partnership with Rent4sure consolidates our position as a leading provider of this specialist insurance and demonstrates that there are real opportunities to enhance and develop customer-focused solutions in this growing market. The economic conditions continue to facilitate an expansion in the number of residential landlords and, therefore, the need for relevant insurances to protect them.”
Source: Arc Legal Assistance
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