Mitchell Intnl. Announces Nationwide Availability of Total Loss Settlement Solution

June 26, 2001

San Diego, Calif.-based Mitchell International, a source for information software and e-business solutions for the insurance and automotive repair industries, announced nationwide availability of iNTOTAL.COM, an Internet-based solution designed to provide insurers with highly accurate valuations using 100 percent verified data for settling total loss vehicle claims.

According to the company, the new total loss settlement system will give automotive claims managers and adjusters fully detailed reports based on up-to-date comparable vehicle data that is 100 percent verified by Mitchell’s staff of highly trained data analysts. These reports will enable insurers to present clear, supportable settlement values to policyholders – values that will be easier for today’s informed and Internet savvy consumers to understand and accept, thus promoting more first contact settlements.

iNTOTAL’s Internet-based design further promotes claims management operational efficiency. Internet access to iNTOTAL servers makes settlement information accessible in real time to all authorized company personnel working on the claim. This eliminates the time-consuming need to fax, print or physically transfer reports for shared internal use, resulting in reduced cycle time and increased productivity.

Danny Fertick, physical damage supervisor for South Carolina Farm Bureau Insurance Companies which is a part of Southern Farm Bureau Casualty Insurance Company, a six-state operation based in Jackson, Miss., said the company has been very pleased with iNTOTAL’s performance, noting it helped them settle claims they had been unable to settle previously with other evaluation methods.

iNTOTAL’s solution provides a team of data analysts who receive and research vehicle information for the insurer’s total loss claim.

In addition, extensive and up-to-date market research and verification is provided to help ensure Mitchell’s insurance company customers of accurate data that can withstand scrutiny.

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