Customers shopped for auto insurance at a record pace in 2025 as years of insurance rate hikes got buyers looking...
J.D. Power News
Homeowners insurance rates are rising at a pace not seen in more than a decade, so more customers are asking...
“It’s Now a Buyer’s Market for Auto Insurance, J.D. Power Finds.” That headline on top of an announcement about the...
Even as auto insurance rates level out, drivers are still looking for a better deal. The rate of U.S. auto...
Higher premiums and longer wait times make property owners less satisfied with their insurers. These not-very-surprising results from J.D. Power’s...
Overall agent satisfaction with insurers of both personal lines and commercial lines has held strong despite a challenging underwriting environment,...
Chubb, AIG, and Amica lead other insurers in J.D. Power’s assessment of customer satisfaction for home insurance, but the consumer...
The national auto insurance shopping and quoting rate reached a new high between April and June, but many insurers appear...
Auto insurance websites and apps are doing a good job of delivering foundational functional capabilities, bringing in more customers than...
Increased premiums combined with lackluster customer satisfaction scores are driving record numbers of auto insurance customers into the market for...