J. Robert Hunter News

Insurance Industry Critic and ‘Conscience’ Hunter Retires From Consumer Federation

The man who served as the director of insurance for the Consumer Federation of America for nearly three decades is retiring. The official statement from the CFA describes J. Robert “Bob” Hunter as the “father of insurance consumer advocacy” in …

They’re Back! Actuarial Society, Under Pressure, Reinstates Ratemaking Rules

Less than a month ago, the prospect that long-held principles of actuarial ratemaking would survive an action by the Casualty Actuarial Society board of directors to rescind them seemed like a long shot. But facing continuing pressure from actuaries representing …

Regulators Weigh Model Law for Pet Insurance to Address Consumer Peeves

U.S. insurance regulators are close to creating a legal standard for pet insurance that would address long-standing consumer complaints that insurers rarely pay up when their furry friends are not well. A National Association of Insurance Commissioners (NAIC) committee is …

Florida Bans Price Optimization; Insurers Question Definition

A memorandum released last week by Florida Insurance Commissioner Kevin McCarty warning insurers in the state not to use price optimization in rating has gotten cheers from a consumer advocate group and jeers from an insurance industry trade association that …

TRIA Debate Heats Up with Charge ‘Nervous Nelly’ P/C Insurers Enjoy $7B ‘Subsidy’

A consumer advocacy group says the property/casualty insurance industry has been getting a sweet deal worth about $7 billion as a result of the federal government’s program to help pay terrorism insurance claims after private insurance is exhausted. An industry …

Controversy Over Hurricane Deductibles May Just Be Beginning

When the National Hurricane Center declared Sandy a “post-tropical storm” just before it made landfall, a lot of homeowners across New Jersey, New York, Connecticut and Maryland may have saved a lot of money. The governors of these states have …

Consumer Group Charges Auto Insurers with ‘Disparate Treatment’ of Low Income Families

A consumer group on Monday issued a study that alleges “disparate treatment” of low-to moderate-income families by auto insurers nationwide. The group is asking state insurance commissioners to consider lowering minimum liability coverage requirements and creating low-income purchase programs. The …

Consumer Group Publishes ‘Insiders’ Advice’ on Filing Auto Claims

The Consumer Federation of America, a Washington, D.C.-based group whose insurance division is directed by consumer advocate J. Robert Hunter, recently published a guide with “insiders’ advice” on filing a successful auto insurance claim, collecting a fair settlement, and dealing …

N.Y. Consumer Report Accuses Insurers of Needlessly Raising Rates

A new consumer advocacy report is accusing P/C insurers of ‘colluding’ and needlessly raising commercial insurance rates at a time when U.S. businesses are still reeling from the slow economy. The report, released today, is from the Americans for Insurance …