Taking a Page from the Insurtech Playbook February 4, 2019 By Jason Walker How Insurtechs Can Help Attract Millennial Talent to Agencies, Carriers The rules of the game are changing for companies wishing...
Agencies Promote Soft Benefits to Gain A Distinct Recruiting Advantage February 4, 2019 By Mary Newgard It’s Part of Who We Are “When I first brought up some of these new ideas you would have thought...
What It Takes to Successfully Resolve Insurance Coverage and Claims Disputes February 4, 2019 By Bill Wilson While Understanding Why Some Claims Are Denied In the first column of this series, I provided an overview of what...
Who Owns Your Data? January 21, 2019 By Tom Wetzel In a column last year on messaging, I talked about the value of a secure means for agents to text...
How One Producer Went from a 2% to 11% Cold Calling Conversion Rate January 21, 2019 By Randy Schwantz Daniel reached for the phone, which felt like it was getting heavier with every dial. As he dialed the number,...
How to Prevent Small Business Clients from Hitting Cyber Blind Spots January 21, 2019 By Eric Cernak, President, Cyber at The Hanover Insurance Group, Inc. Ask 5 Key Questions to Help Identify Cyber Risk In an increasingly digital world, it’s important that small businesses don’t...
Strategies for Survival in an App-First World January 21, 2019 By Patrick Wraight The traveling salesperson has returned. Oh, they no longer carry around a suitcase with samples of what they are selling,...
Industry Trends to Exploit for 2019 January 21, 2019 By Bill Schoeffler and Catherine Oak It is time to take out our crystal ball and plan for 2019 and how our insurance industry will be...
Once Upon a Time … Resolving Insurance Coverage and Claims Disputes January 7, 2019 By Bill Wilson An independent agent in a small rural town insured a farmer whose barn burned down. The agent had failed to...
3 Female Agency Leaders on Opportunities in Insurance January 7, 2019 By Mary Newgard I was so intrigued by McKinsey & Company’s “Women in the Workplace 2018” study that I decided to flip the...