While Understanding Why Some Claims Are Denied In the first column of this series, I provided an overview of what...
Idea Exchange
It should not be a surprise that drones fly over disaster areas for property inspection, and some insurers use chatbots...
Q:Our agency is committed to providing a positive employee experience. We are dedicated to staying on top of the latest...
In a column last year on messaging, I talked about the value of a secure means for agents to text...
Daniel reached for the phone, which felt like it was getting heavier with every dial. As he dialed the number,...
Ask 5 Key Questions to Help Identify Cyber Risk In an increasingly digital world, it’s important that small businesses don’t...
The traveling salesperson has returned. Oh, they no longer carry around a suitcase with samples of what they are selling,...
It is time to take out our crystal ball and plan for 2019 and how our insurance industry will be...
I was so intrigued by McKinsey & Company’s “Women in the Workplace 2018” study that I decided to flip the...
It’s Time to Get Out in Front and Not Fight Gone are the days of carriers leading the entire purchasing...