While Understanding Why Some Claims Are Denied In the first column of this series, I provided an overview of what...
Idea Exchange
It should not be a surprise that drones fly over disaster areas for property inspection, and some insurers use chatbots...
Q:Our agency is committed to providing a positive employee experience. We are dedicated to staying on top of the latest...
In a column last year on messaging, I talked about the value of a secure means for agents to text...
Daniel reached for the phone, which felt like it was getting heavier with every dial. As he dialed the number,...
Ask 5 Key Questions to Help Identify Cyber Risk In an increasingly digital world, it’s important that small businesses don’t...
The traveling salesperson has returned. Oh, they no longer carry around a suitcase with samples of what they are selling,...
It is time to take out our crystal ball and plan for 2019 and how our insurance industry will be...
It’s Time to Get Out in Front and Not Fight Gone are the days of carriers leading the entire purchasing...
I wrote about this some months ago and received many interesting comments. I decided to follow up on the same...