Operations News

Agency Management Systems Evolve, Expand Opportunities for Agents

I’m amazed and astounded that in today’s marketplace there are still some holdouts out there that have no automation system whatsoever or are using automation systems, not necessarily complete agency management systems,” said Pam Parry, executive vice president at Golseth …

ASCNET CONFERENCE SLATED

The Applied Systems Client Network (ASCnet), the user group for Applied Systems agency technology, announced that its 16th Annual Education Conference designed for principals, owners and system managers will be held Oct. 24-27 at Disney’s Coronado Springs Resort in Orlando. …

Agency Management Systems Evolve, Expand Opportunities for Agents

How “high-tech” is your agency? The range of difference between agencies with regard to level of automation is still fairly wide. While many agents bought their first agency management systems years ago, others have yet to implement any kind of …

Commentary: Help Your Customers Help You With Online Self-Service

People used to get into elevators and give the floor number to an attendant. He’d close the outer and inner doors, and pull a lever to take you to your floor. There was a time when you couldn’t telephone anyone …

Applied Systems’ InScope Extends Insurance Operating Hours with Internet-Based, Customer Facing Services

Applied Systems® recently announced a recent upward sales trend of a unique application for agents and brokers, InScope™, and the positive effect it is having on its clients and their customers. InScope is a web-based customer self-service interface that allows …

CNA Unveils New Online Capabilities

CNA unveiled new online capabilities on CNA Central. The website features dynamic transactional tools and account management resources for a broad range of CNA products and services for the company’s U.S. insurance agents and brokers. The new upgrades, partnered with …

Applied Systems’ InScope Extends Operating Hours with Web-Based, Customer Self-Service

Applied Systems® announced a recent upward sales trend of a unique application for agents and brokers, InScope™, and the positive effect it is having on its clients and their customers. InScope is a web-based customer self-service interface that allows agencies …

IIAA Hawaii InfoXchange to Proceed as Planned

The Independent Insurance Agents of America (IIAA) is proceeding with plans for its Hawaii InfoXchange later this month, announced IIAA President William F. Hofmann III. The IIAA Hawaii InfoXchange is slated for Oct. 27-30 at the Sheraton Waikiki in Honolulu, …

ASCNET’s 16th Annual Education Conference Slated for Orlando Oct. 24-27

The Applied Systems Client Network (ASCnet), the user group for Applied Systems agency technology, will hold its 16th Annual Education Conference, designed for principals, owners and system managers, on Oct. 24-27 at Disney’s Coronado Springs Resort in Orlando. With the …

2,200 Attendees Expected at NAPSLO Convention, Pulitzer Prize-Winning Historian to Keynote 27th Annu

Tapley O. Johnson, Jr., incoming president of the National Association of Professional Surplus Lines Offices (NAPSLO) and chairman of the annual convention, expects some 2,200 attendees at the 27th Annual Convention in San Antonio Sept. 12-16. “We were 150 ahead …